This Privacy Policy outlines the types of information Palisade Appliance Repair (we, us, or our) collects from users through our website and the measures we take to protect that information. By accessing and using our website or submitting a service request, you (user, you, or your) agree to the terms outlined in this Privacy Policy. Please read this policy carefully before engaging with our site or services.

Information Collection: We collect personal information that you voluntarily provide to us when contacting us via the call request form on our website or by phone. This information may include your name, phone number, email address, and details specific to your service request. We also collect non-personal browsing data through the use of cookies, web beacons, and similar technologies to enhance your user experience. This data enables us to understand how our website is used and improve its functionality.

Use of Information: We use your personal information primarily to process your service requests, contact you for service-related purposes, and communicate effectively with you. Non-personal browsing data is used to analyze website traffic, trends, and user behavior to improve our online services.

Information Sharing: Your personal information may be shared with our trusted partners and third-party service providers who assist us in delivering our services. These parties are obligated to use your information solely for operational and service-related purposes and comply with applicable privacy laws. We do not sell or lease your personal information to third parties for marketing purposes without your explicit consent.

Communication Consent: By submitting a service request or contacting us, you consent to receive communications from us and our partners via phone, email, or text message for service-related purposes. You may opt-out of these communications at any time by contacting us at (818) 396-9799.

Legal Limitations: You agree to resolve any disputes related to our website or services through direct negotiation with us. Furthermore, you waive your right to sue or undertake any legal action beyond negotiation. In the event of any claims, the maximum compensation you are entitled to is limited to $100. You also agree to bear your own legal fees and expenses should a dispute arise.

Data Security: While we strive to protect your personal information, we cannot guarantee its absolute security as no method of transmission over the internet or electronic storage is entirely secure. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Changes to Privacy Policy: We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website and services after such modifications will constitute your acknowledgment of the modified policy and agreement to abide by it.

Contact Information: For any questions or concerns about this Privacy Policy or how your information is handled, you may contact us at (818) 396-9799. We are committed to addressing your privacy inquiries and resolving any issues promptly.